Whether you’re moving home or relocating your offices, you want to know that the removals company you select are operating within the law and to the highest possible standards. One of the best ways you can do this is by first checking if the company are BAR approved.
BAR (British Association of Removers) have been going for over 100 years, ensuring that their members are up to scratch and providing a set of guidelines for them to adhere to. The strict code to uphold standards of excellence, including the following commitments:
- To provide and follow a schedule
- To have staff who are friendly, competent and courteous
- To help you if things go wrong
- To ensure any literature is clear, not misleading
These are just some of the core competencies which have to be upheld by a removals company if they wish to retain their membership with BAR. An annual review for every BAR member is help to check that companies are in fact sticking to these principles.
There are several other benefits to BAR, especially when it comes to the care and consideration which removals companies are required to provide for customers. When you use a BAR member removals company you can expect free assistance for the resolution of any disputes, as well as protection for any prepayments you make if the removal company you use cancels.
As if this wasn’t enough, BAR lobby the government to get the best deals for both the removals companies and the customers who use the companies. At both a national and european level you know that BAR are fighting your corner to ensure you have the best possible service at the best possible rates.
As a customer of any BAR member removals company you will be able to contribute to the monitoring of the company’s performance. You should be provided with a satisfaction survey which you can fill out or you can go direct to the BAR website to give feedback on how you felt the removals company you chose performed.
Look Out For Logos
It’s easy to spot a BAR removals company because their website and other literature should feature the logo with the gold banner and the red illustration of the British isles. This logo is usually accompanied by the Trading Standards Institute logo in purple and green. If you have any doubts about the claims a removal companies makes in being a BAR member you can check the directory on the BAR website for confirmation.
At Barnes of Lincoln we are proud members of the BAR initiative, helping us to ensure our services are delivered to the highest possible standards. When you need a removals company you can rely on, trust Barnes of Lincoln. Get in touch today for more information or to discuss your removal requirements.